Account Settings
Update your profile information, change your password, and manage your communication preferences.
How to access settings
Go to Settings in the left sidebar (getfrith.com/my-services/settings). You can also reach it quickly from the user menu in the top-right corner of the portal.
Profile settings
The Profile card lets you update your personal details. Changes are saved immediately when you click Save changes.
| Field | Editable |
|---|---|
| Email address | No |
| First name | Yes |
| Last name | Yes |
| Phone number | Yes |
| State / Region | Yes |
| Country | Yes |
| Marketing emails | Yes |
How to update your profile
- 1Go to Settings in the left sidebar.
- 2In the Profile card, update the fields you want to change.
- 3Click Save changes.
- 4A confirmation message appears at the top of the page if the save was successful.
- 5If there is an error (e.g. invalid phone format), the field is highlighted with guidance on what to fix.
Supported countries
The country field currently supports:
Additional countries are being added. If your country is not listed, select the closest option and contact support to note your location.
Changing your password
The Change Password card is below the Profile card on the Settings page.
- 1Enter your current password in the Current password field.
- 2Enter your new password in the New password field.
- 3Re-enter your new password in the Confirm password field — both fields must match exactly.
- 4Click Change password.
- 5A confirmation message appears if the change was successful. If the current password is incorrect or the new passwords do not match, an error message will guide you.
Password requirements
- At least 8 characters long
- At least one uppercase letter (A–Z)
- At least one number (0–9)
- At least one special character (e.g. !, @, #, $)
Resetting a forgotten password
If you cannot sign in because you have forgotten your password:
- 1Go to getfrith.com and click Sign In.
- 2Click Forgot password? on the sign-in page.
- 3Enter your email address and click Send reset link.
- 4Check your inbox for the password reset email (check your spam folder if it does not arrive within a few minutes).
- 5Click the link in the email to set a new password. The link expires after 1 hour.
Marketing preferences
On the Settings page, the Receive marketing emails checkbox controls whether FRITH sends you product updates, legal tips, community highlights, and educational content.
- Checked — you will receive occasional emails about new features, promotions, and legal guides.
- Unchecked — you will only receive transactional emails (receipts, order confirmations, renewal reminders, and legal notices).
You can also unsubscribe from marketing emails using the Unsubscribe link at the bottom of any marketing email.
Changing your email address
Your sign-in email address cannot be changed from the Settings page. If you need to change the email on your account, contact support at support@getfrith.com with your current email address, your new email address, and a brief verification of your identity.
Deleting your account
To delete your FRITH account, contact support at support@getfrith.com. Account deletion is permanent and will remove all your data including document history, Q&A threads, and subscription records. Any active subscriptions will be cancelled and are not refunded for the remaining period.
Frequently asked questions
My profile is not saving — what should I do?
Check that all required fields have valid values (especially phone number format). If the error persists, try refreshing the page and re-entering your changes. Contact support if it still fails.
I signed up with Google — can I set a password?
If you signed in with Google or Microsoft, your account uses that provider's authentication and does not have a FRITH password. The Change Password section will not appear for social sign-in accounts. To add email/password sign-in, contact support.
Why is my name appearing incorrectly on my documents?
Documents use the first and last name from your Settings profile at the time of the intake form submission. If you update your name after a document is ordered, the existing order is not affected — contact support to request a correction.