All Systems Operational

Last checked: 15 June 2026, 5:21 pm UTC

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Services

FRITH Web Applicationapp.getfrith.com
142ms
Operational
Support Centersupport.getfrith.com
98ms
Operational
AI Terminal & CoworkAPI
380ms
Operational
Document ProcessingAPI
210ms
Operational
Authentication (Firebase)auth.getfrith.com
55ms
Operational
File StorageStorage API
180ms
Operational
Database (PostgreSQL)Internal
12ms
Operational
Email Delivery (Resend)Email API
320ms
Operational
Payment Processing (Stripe)Payments API
240ms
Operational
Mobile Push NotificationsPush API
95ms
Operational
Webhook DeliveryWebhooks
155ms
Operational
AI Gateway (getfrith.com)getfrith.com/api/v1
290ms
Operational

Uptime History

Jun 2026
99.97%
No incidents
May 2026
99.92%
1 incident
Apr 2026
100%
No incidents
Mar 2026
99.95%
1 incident
Feb 2026
100%
No incidents
Jan 2026
99.88%
2 incidents

Recent Incidents

VPS Security Incident — Credential Rotation in Progress

June 11, 2026

HighMonitoring
09:42 UTCSuspicious process identified on production VPS. Incident response initiated.
10:15 UTCMalware process terminated. All affected services confirmed healthy.
11:00 UTCCredential rotation in progress across all services. No data exfiltration detected.
OngoingRotating: Stripe, Supabase, Firebase, OpenAI, Anthropic, Resend, and all VPS secrets. Monitoring for anomalous activity.

GitHub Actions CI — startup_failure on all workflows

May 18, 2026

LowResolved
14:22 UTCCI pipelines reporting startup_failure. Investigation started.
14:55 UTCRoot cause identified: boolean environment variables unquoted in workflow YAML causing parse failure.
15:10 UTCFix deployed. All workflows passing. No impact to production services.

AI Terminal intermittent slow responses

March 3, 2026

LowResolved
08:10 UTCElevated response latency on AI Terminal (>5s p95) reported by users.
09:30 UTCUpstream provider rate limiting identified. Request queuing implemented.
11:00 UTCLatency returned to normal. Provider confirmed rate limit lifted.

Document processing delays — PDF OCR jobs

January 14, 2026

MediumResolved
16:05 UTCPDF OCR jobs stuck in queue. Processing times >15 minutes reported.
17:20 UTCWorker process memory leak identified and process restarted.
17:45 UTCQueue cleared. Processing times back to normal (<90 seconds).

Service Level Commitments

99.9% Uptime SLA

Monthly uptime commitment for all paid plans. Enterprise plans include 99.95% SLA.

< 4 hour RTO

Recovery Time Objective for critical service outages — service restored within 4 hours.

< 15 min RPO

Recovery Point Objective — database backups every 15 minutes with point-in-time recovery.

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